Frequently Asked Questions

Everything you need to know about our artisanal bouquet delivery service

How fresh are your artisanal bouquets upon delivery?

Our handcrafted bouquets are assembled the morning of delivery using flowers that arrive fresh from our partner farms. Each stem is carefully selected and conditioned to ensure maximum longevity, typically lasting 7-10 days with proper care.

What makes your bouquets truly artisanal?

Every arrangement is uniquely designed by our skilled florists, never mass-produced. We source premium blooms, incorporate seasonal elements, and use innovative design techniques that transform ordinary flowers into extraordinary artistic expressions.

Can I schedule same-day delivery for urgent occasions?

Yes! Same-day delivery is available for orders placed before 2 PM on weekdays and 12 PM on weekends. Our express service ensures your thoughtful gesture arrives exactly when needed, maintaining the surprise element.

Do you offer custom arrangements for special themes?

Absolutely! Our bespoke design service creates personalized arrangements matching your vision, color preferences, or event theme. Simply share your ideas during checkout, and our artists will craft something uniquely yours.

What delivery areas do you currently serve?

We deliver throughout the metropolitan area and surrounding suburbs within a 25-mile radius. Our delivery zones are continuously expanding based on demand, so check our coverage map for the most current service areas.

How do you ensure bouquets arrive in perfect condition?

Our specialized delivery vehicles maintain optimal temperature and humidity. Each bouquet is secured in protective packaging and transported by trained delivery specialists who understand proper flower handling techniques.

Can recipients provide specific delivery instructions?

Yes! We accommodate detailed delivery preferences including preferred time windows, gate codes, doorman instructions, or alternative contact numbers. Our goal is seamless delivery that exceeds expectations.

What happens if the recipient isn't available?

Our delivery team attempts contact via phone and will wait reasonable time. If unavailable, we'll safely secure the bouquet with a trusted neighbor or building management, then notify both sender and recipient immediately.

Do you provide care instructions with each delivery?

Every bouquet includes our comprehensive care guide with specific instructions for the flower varieties included, optimal placement suggestions, and tips to maximize bloom longevity and beauty.

Can I track my bouquet delivery in real-time?

Yes! Our live tracking system provides real-time updates from arrangement completion through successful delivery. You'll receive notifications at each milestone, ensuring complete transparency throughout the process.

What is your satisfaction guarantee policy?

We stand behind every creation with our 100% satisfaction promise. If any aspect of your bouquet or delivery experience doesn't meet expectations, we'll make it right with a replacement or full refund within 24 hours.

Do you offer subscription services for regular deliveries?

Our signature subscription program delivers fresh artisanal arrangements weekly, bi-weekly, or monthly. Each delivery features different seasonal blooms and design styles, perfect for offices or flower enthusiasts.
Artisan florist crafting bespoke arrangements

Where Poetry Meets Petals

In a world where flowers speak louder than words, we discovered our calling as botanical storytellers, weaving emotions into every stem and petal.

Our Genesis

Born from a midnight epiphany in a moonlit garden, our journey began when we realized that flowers aren't just decorations—they're whispered secrets of the heart. What started as a passionate experiment in our founder's kitchen has blossomed into a symphony of floral artistry that dances between tradition and innovation.

Each arrangement we create carries the DNA of countless conversations with nature, where we learned that roses hold memories, lilies carry dreams, and wildflowers sing songs of freedom. Our studio became a sanctuary where botanical alchemy transforms simple blooms into emotional masterpieces.

Luxury floral delivery service in action

The Soul of Our Mission

We don't just deliver flowers—we deliver captured moments of wonder. Our mission transcends the ordinary boundaries of floral design, reaching into the realm where artistry meets emotion, where each bouquet becomes a love letter written in nature's most eloquent language.

Every creation that leaves our atelier carries with it a piece of our soul, carefully curated to speak the unspoken words between hearts. We believe that flowers possess an ancient wisdom, and we serve as their interpreters, translating their silent poetry into arrangements that make hearts skip beats and eyes well with joy.

Artisanal Excellence

Each bouquet is handcrafted with the precision of a master jeweler and the passion of a poet, ensuring every petal finds its perfect place in our floral symphony.

Emotional Resonance

We don't just arrange flowers; we orchestrate feelings, creating botanical compositions that speak directly to the soul and linger in memory long after the last petal falls.

Our Living Philosophy

In our world, every flower has a story, every arrangement has a purpose, and every delivery carries the weight of human connection. We've built our reputation on the belief that true luxury lies in authenticity—not in the price tag, but in the genuine care woven into every creation.

Our team of floral poets doesn't follow trends; we create them. We listen to the whispers of seasons, the secrets of soil, and most importantly, the dreams of those who trust us with their most precious moments. Because at the end of the day, we're not just florists—we're guardians of beauty, custodians of emotion, and architects of unforgettable experiences.